Refund and Return Policy

At Turfinator, your satisfaction is our priority. Please review our refund and return guidelines below to understand how we handle requests.

1. Unopened Products

• You may return unopened products within 30 days of purchase. A 20% restocking fee will apply.
• The product must be in its original packaging and in resalable condition.
• To initiate a return, please contact our customer support team at support@turfinators.net to receive return authorization and instructions.

2. Opened Products

• If you experience issues with the quality or performance of an opened product, reach out to us at support@turfinators.net.
• Our team will review the issue and provide the necessary support to address your concerns.

3. Product Performance Guarantee

• We stand behind the effectiveness of Turfinator products. If a product does not perform as advertised, we offer a money-back guarantee.
• Before returning a product under this guarantee, please contact us at support@turfinators.net to confirm proper application and usage. Many issues can be resolved by correcting usage methods.

For any additional questions or concerns, feel free to contact our team. We’re here to ensure your satisfaction with Turfinator!